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Add guidlines for Slack

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Signed-off-by: Alex Ellis (OpenFaaS Ltd) <alexellis2@gmail.com>
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Alex Ellis (OpenFaaS Ltd) 2019-11-17 08:00:23 -08:00
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CONTRIBUTING.md
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@ -349,6 +349,17 @@ There is an Slack community which you are welcome to join to discuss OpenFaaS, O
[Join Slack here](https://docs.openfaas.com/community/)
Getting the best out of Slack
* Explore the channels and post your question or comment into one of them
* Don't post the same question into multiple channels if you don't get an answer immediately
* Slack is asynchronous and you may not receive an answer to your question. Commercial support is available, but you are also welcome to ask the question again or in a different way after a reasonable amount of time has passed.
* Shorter, specific questions are more likely to be answered than longer bodies of text
* If you can share a code example, it may improve the chances of getting help. There is no need to share confidential code, instead try to create a small sample that reproduces the issue.
* Please be kind to your other participants within the community and bear in mind that English may not be everybody's first language.
* Moderators reserve the right to remove messages which may be deemed to be antagonistic, lacking context, a plug for a product, or off-topic.
### Roadmap
* See the [2019 Project Update](https://www.openfaas.com/blog/project-update/)